1. Acceptance
By creating an account or using the ScopeSense service ("the Service") you agree to these Terms. If you do not agree, do not use the Service. The Service is provided by Core Engineering Kft., Budapest, Hungary ("we", "us").
The Service is intended for businesses — contractors, engineering firms and their staff acting in a professional capacity. It is not offered to consumers. By accepting these Terms you confirm that you use the Service for business purposes.
2. The Service
ScopeSense provides bid-preparation software for electrical and MEP contractors — including scope extraction, gap detection and compliance checks. Availability may be interrupted for maintenance or events beyond our control (see section 12).
The Service is a software tool. We do not provide engineering, design, legal, tax or procurement services, and we are not a party to any tender, bid or contract you prepare with it.
3. Your account
You are responsible for keeping your password secure and for the actions of anyone using your credentials. Notify us immediately at info@coreeng.eu if you suspect unauthorised access.
4. Subscription and payment
4.1 Payment processing
Paid plans and credit packs are sold and charged through Stripe Managed Payments. For these purchases Stripe acts as the merchant of record: Stripe processes the payment, calculates and collects the applicable VAT or sales tax and issues the invoice or receipt. Prices shown in the Service are exclusive of tax; the tax amount is calculated by Stripe at checkout. Stripe's own terms apply to the payment. We do not receive or store your card details.
4.2 Subscriptions
Subscriptions are billed monthly in advance and renew automatically each month until cancelled. You can cancel at any time from the billing portal (Billing → Manage subscription); the cancellation takes effect at the end of the current billing period and you keep access to your plan until then. Plan changes are made through the same portal.
4.3 Credits
AI features consume credits. The credit cost of an action is shown as an estimated range before you start it; the final charge is based on the actual processing used.
- Monthly plan credits are granted for each calendar month (UTC) of an active plan. Unused monthly credits expire at the end of that month and do not carry over.
- Trial credits granted at sign-up are valid for the trial period shown on the Billing page (currently 14 days from sign-up). Unused trial credits expire at the end of that period.
- Credit packs are one-off purchases. Purchased credits do not expire.
- Credits are used in this order: trial, monthly, purchased. If an AI action fails before producing a result, the credits reserved for it are returned automatically. Credits are not returned because an output does not meet your expectations.
4.4 Refunds and withdrawal
Fees are charged in advance and are non-refundable except where required by law. Because the Service is offered to businesses only, statutory consumer withdrawal rights do not apply. Digital services and credits are made available immediately after payment.
4.5 Price changes
Prices may change with 30 days' notice. A price change applies to a subscription from the first billing period that starts after the notice period.
5. Acceptable use
- Do not upload content you have no right to share (see section 11).
- Do not attempt to reverse engineer, disrupt or overwhelm the Service.
- Do not use the Service to violate laws or third-party rights.
6. Intellectual property
You retain all rights to the data you upload. We retain all rights to the Service, including its software, models and documentation.
7. AI-generated content
Outputs from AI models (scope extractions, gap warnings) are provided as decision support, not as a professional opinion. You are responsible for reviewing and validating outputs before relying on them in a commercial bid. A plain-language summary of this section is available at Using AI outputs & limitations.
7.1 Decision support, not advice
Scope extractions, gap findings, chat answers, draft texts and all other outputs are generated automatically and can be incomplete or wrong. They are not engineering, legal, commercial or procurement advice. Before you submit a bid, quotation or any document to a third party, you must check it against the original tender documents and apply your own professional judgement. We are not responsible for items that the Service missed, for incorrect extractions or interpretations, for bids that are lost or mispriced, or for decisions taken on the basis of an output.
7.2 Standards and regulatory checks
Checks against standards and regulations (for example DIN VDE 0100, IEC 60364, the Construction Products Regulation (CPR) or Digital Product Passport (DPP) requirements) cover only selected points and are not exhaustive. They do not replace a review by a qualified person, the current official text of the standard, or a check against national and local regulations, utility requirements and project-specific specifications — all of which are outside the scope of these checks. A passed check is not a certification of compliance.
8. Warranties and liability
The Service is provided "as is." To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. Our aggregate liability is limited to the fees you paid in the 12 months preceding the claim.
To the extent permitted by law, we are not liable for indirect or consequential loss, including lost profits, lost bids or contracts, pricing errors in your bids, or loss of data that you could have avoided by keeping your own copies (section 12). Nothing in these Terms limits liability that cannot be limited under applicable law, such as liability for intent or gross negligence.
9. Governing law
These Terms are governed by the laws of Hungary. Exclusive jurisdiction lies with the courts of Budapest, unless mandatory consumer protection law provides otherwise.
10. Changes
We may update these Terms; material changes will be announced 30 days in advance. Continued use after the notice period constitutes acceptance. When the in-app notice on AI outputs and limitations changes, we may ask you to confirm it again when you next sign in.
11. Your documents and confidentiality
You may upload only documents you are entitled to use for bid preparation. Tender documents often contain information belonging to the employer, the designer or other third parties and may be covered by a non-disclosure agreement or tender confidentiality rules. It is your responsibility to ensure that uploading and processing those documents with the Service is permitted.
To produce outputs, the relevant content of your documents is processed by the AI providers listed in our Privacy Policy and Data Processing Agreement. As described there, these providers do not use your data to train their models, and we do not use your project documents to train any model. Processing of personal data is governed by the Data Processing Agreement.
12. Availability, data loss and backups
We aim to keep the Service available and take regular backups, but we do not guarantee uninterrupted or error-free operation, and backups may not allow every recent change to be restored. The Service is not an archive or a document management system of record. You are responsible for keeping your own copies of the original tender documents and of every bid, BoQ and export you submit or rely on. Statutory retention duties that apply to you — for example for construction records, tender files and accounting documents — remain yours; the Service does not take them over.
13. Switching providers and data export
You can stop using the Service and move to another provider at any time. There is no notice period beyond the end of your current billing period, and never more than two months.
- Export on request. Write to info@coreeng.eu; we make your data available within 30 days of the request, at no charge.
- What you can export: the documents you uploaded in their original format; BoQ items, quantities, prices and vendor quotes as Excel or CSV; analysis results, scope checks, notes, meeting records and chat history as JSON or CSV; your account settings. Not included: the ScopeSense software, price or catalogue data that you did not create, and data of other customers.
- Retrieval period. After you end the Service (or delete your account) your data stays available for retrieval for 30 days. After that it is permanently deleted, and copies in backups leave the backups within a further 14 days. On request we confirm the deletion in writing.
- No switching charges. We do not charge for exporting your data or for switching to another provider.